Refund policy

Returns

Our policy lasts 28 days. If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging and all product labels must be attached .

For return requests, please send an email to info@bloomtheloom so we can evaluate your request and get back to you as soon as possible. For approved returns, we will be sending necessary return labels via email. (Amazon Return Mailing Label & Return authorization slip)

Note: Postage is not provided with the return labels so you are responsible for purchasing the postage for returns. 

Personalized products are not eligible for a return.

Additional non-returnable items: 
- Gift cards 
- Gift Boxes

To complete your return, we require a receipt or proof of purchase. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bloomtheloom.com.